Privacy Policy
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Effective Date: November 1, 2025
At Clear Lake Maids LLC, your trust means everything to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services. Whether you're booking a deep cleaning in Pearland or scheduling regular maid service in Friendswood, your privacy is protected every step of the way.
1. Information We Collect
We collect personal information only when it’s needed to deliver high-quality service.
This may include:
Name, phone number, and email address
Service address and cleaning preferences
Payment information (processed securely through Stripe)
Communication history (texts, emails, service notes)
We do not sell your information or share it with third parties for marketing.
2. How We Use Your Information
We use your information to:
Schedule and deliver cleaning services
Communicate service updates or changes
Send reminders, confirmations, and follow-ups
Improve our customer experience
Send occasional marketing emails or texts with seasonal promotions, service announcements, or company updates
3. Secure Payment & Data Storage
All online payments are processed via secure, PCI-compliant platforms (e.g., Stripe).
We do not store your full payment details on our servers.
All communication is encrypted and stored securely within our CRM system.
4. Communication Preferences
We may contact you via text or email for service-related matters. You can opt out of non-essential texts or emails anytime.
5. Your Rights
You can request to:
Access or update your personal information
Delete your payment data from our system
Ask questions about how your information is used
Just email us at hello@clearlakemaids.com.
6. Changes to This Policy
We may update this Privacy Policy to reflect changes in our business or legal requirements. The latest version will always be posted here with the effective date.